Quality Assurance Department
Quality management is an important part of the pharmaceutical industry and thus at Duchefa Farma we take quality very seriously. Our Quality Department consists of 5 employees, a pharmacist and the head of the Department. The Quality Department is responsible that the required ISO 9001:2008, GMP, GDP and NVZA-KNMP standards are well respected within our company.
The most important tasks of the Quality Department include the coordination of internal and external audits, monitoring cooperation between the various departments from a QA-perspective, drawing up Certificates of Analysis and Material Safety Data sheets and the approval and release of raw materials and packing material.
Besides that the Quality Department is responsible for securing Standard Operating Procedures, the organisation and coordination of daily quality inspections, the registration of internal and external complaints and maintaining the quality standards for primary and secondary packing materials.
The relevant knowledge which has been gathered during many years of presence in this market is used as a guideline for the quality and risk management requirements when sourcing raw materials and likewise when certain activities are being outsourced and possible suppliers of services are evaluated. It is our policy to inform our customers timely and accurately about product and safety specifications.